Skip to content

FAQ

Questions, answered

If you don’t see your question here, ask us. We’re happy to help.

General

Where do you work?

Across the United States. When travel costs apply, they are listed clearly in your proposal before you commit to anything.

How far ahead should we book?

Weddings and large events usually book many months ahead; portrait and commercial sessions often a few weeks. If your date is soon, ask anyway. We will tell you honestly what is possible.

What kinds of photography do you offer?

Weddings, events, portraits, commercial and brand work, product, real estate and architecture, corporate, and family sessions. If your project falls somewhere in between, tell us about it.

Booking

How do we reserve our date?

After you accept your proposal, we send a short agreement to sign online. Your date is reserved once both parties have signed and the first payment in your schedule has been received.

How do payments work?

Your proposal shows the full payment schedule up front: typically a retainer when the agreement is signed and the balance before the event. You can pay each invoice securely online from your client portal.

Can we change our plans after booking?

Yes. If coverage, dates or pricing change, we send a short written amendment for both sides to sign, so what is agreed is always clear. Payments already made are credited automatically.

Is accepting the proposal the same as signing?

No. Accepting the proposal confirms the scope and investment. The agreement that follows is a separate document you review and sign electronically, and it only takes effect once we have countersigned it.

Delivery

When will we receive our photographs?

The delivery timeline for your service is written into your agreement. Finished photographs arrive in a private online gallery where you can view, download and share them.

Do you deliver unedited files?

We deliver finished, edited photographs and films. The edit (selection, color and retouching) is part of the work you are hiring us for.

Can we print our photographs?

Yes. Personal-use deliveries include a print release. Commercial usage is licensed as described in your agreement.

Privacy

Will you share our photographs publicly?

Only with your permission. Your agreement lets you decide whether we may feature your images in our portfolio or on social media.

Availability

Tell us about your day.

Share a date, a place and what matters to you. We reply personally within one business day.

Background: sample image · Photo by Lydia Stojanov on Unsplash

Sample imagery · Credits